The below guidance only applies to the Konica Minolta printer/copier Multi-Function Devices (MFDs) deployed at Engineering sites.

Printer locations

The intention with the distribution of MFDs is to maintain reasonable access for everyone, including facilities for A3 printing, within every building across the Department.

• Trumpington Street Site
  • Baker Building North Wing:
    • Office floor corridor (A4)
    • 1st floor DPO (Teaching) (A3 + Stapling)
    • 2nd floor Oatley Lab (A4)
    • 3rd floor corridor (A4)
  • Baker Building Centre Wing:
    • 1st floor Library (Teaching) (A4)
  • Inglis Building North:
    • Office floor Open area (A3 + Stapling)
    • 2nd floor Ashby Lab (A4)
  • Inglis Building South:
    • Office floor Hopkinson Lab (A4)

   

  West Cambridge Sites

  • Civil Engineering Building:
    • 1st floor Admin offices (A3 + Stapling)
    • 2nd floor Open area (A4)
  • Electrical Engineering Division Building:
    • Ground floor EEDB Open area (A3 + Stapling)
    • 1st floor EEDB Open area(A4)
    • 1st floor EEDBA Foyer (A4)
  • Institute for Manufacturing:
    • Ground floor Study Room (Teaching) (A3 + Stapling)
    • Ground floor West Wing (A4)
    • 1st floor West Wing (A4)
  • The Nanoscience Centre:
    • Ground floor offices (A4)
  • Roger Needham Building:
    • 2nd floor South (A3 + Stapling)
  • Schofield Centrifuge Centre:
    • 1st floor Open area (A3 + Stapling)
  • Whittle Laboratory:
    • Ground floor Foyer (A3 + Stapling)

Support

Printing

• For information on how to print see Installing Print Deploy and Using Web Print
• For help with a specific printing issue not covered in the above please e-mail helpdesk@eng.cam.ac.uk

Copy and scan

• For basic guidance on these features see Using Managed Print
• For help with a specific copy or scan issue not covered in the above please e-mail print-room@eng.cam.ac.uk

Toner replacement

• If the local Konica Minolta printer in your area has run out of toner and is requesting a replacement please e-mail print-room@eng.cam.ac.uk
• Print Room staff will either attend to replace the toner or advise on how to proceed with obtaining and installing a replacement
• Please include the location of the printer as well as which toner(s) or consumables need replacing
• Please only contact the Print Room when the toner is empty, we do not need to be made aware of ‘low’ toner warnings as the devices order their own

Paper replenishment

• If the local Konica Minolta printer in your area has run out of paper please either go to the Print Room to collect more, or e-mail print-room@eng.cam.ac.uk to request assistance with obtaining paper or arranging delivery to West Cambridge Sites.
• Please do not take more paper than is required

Fault Reporting

• If the local Konica Minolta printer in your area has an error message or a fault please e-mail print-room@eng.cam.ac.uk
• Please include full details about the problem including photos of any on-screen errors or print quality issues
• Please include the location of the printer