Computing help and supportThere are many different support options available to COMSOL licence holders. For further information please contact ics-admin@eng.cam.ac.uk
Webinars
https://uk.comsol.com/events/webinars
This is probably the best way to stay up to date with COMSOL and get an introduction, these happen frequently throughout the year). All webinars include model demonstrations and introductions to a particular aspect of COMSOL.
Please make sure to check out the archived webinars as well as the upcoming ones.
Products
https://uk.comsol.com/products
This is the fundamental product suite page; please have a browse of the modules you feel would be appropriate
Learning Centre
https://uk.comsol.com/learning-center
This is a set of basic introductory videos on each of the steps in the modelling process.
Application Gallery
This is a set of example models, spanning all areas we cover across all modules. You can search this library using key words or by product. Many of these come with step by step instructions on how to build them. Which would be a great starting point if you have not built a model before. This list can also be found within the software.
Training Days
https://uk.comsol.com/comsol-days
Training days are occasionally held that provide information on latest upgrades to the software. Please see the link above for details of any upcoming events.
User Stories
These are stories written by some of our established users. They all share their experience with COMSOL and how it was used in their work. You might find this useful to see what is possible within COMSOL and get an idea of how to implement it. Much the same as this we have our papers – https://uk.comsol.com/papers-presentations Please make sure to search by previous conference or key word to find relevant material. The more specific the better
COMSOL Documentation
https://doc.comsol.com/5.6/docserver/#!/com.comsol.help.comsol/helpdesk/helpdesk.html
For a detailed description and guide to each COMSOL product, please refer to this link.
Video Gallery
This gallery contains a range of different video types, from previous webinars, tutorial videos to conference key notes.
Technical Support
Finally, for those who need specific help with their modelling we have the technical support centre. This allows you to open up a dialogue with our specialist engineers and ask them questions about your model.
Log in with your COMSOL Access account – Under ‘My Active Support Cases’ click on ‘Submit New Case’ highlighted in purple. – On the following page you’ll be prompted to provide a description of your query with an interface to upload your COMSOL Multiphysics model file.
Please note, you will need to provide your licence number when submitting a support request. To retrieve your licence number, please open COMSOL Multiphysics and click File > Licensed and Used Products. You should see a pop-up window with the 7-digit licence number on the top of the window.