Some people receive a lot of email, or lots of very large email messages, which they need to have access to on a regular or occasional basis even when they’re not at their own computer. Others have a shared Hermes account so need any archived mail to still be accessible by several people. Sometimes the maximum quota allowed by Hermes (normally 6GB) is too small to store all this email.
Most people can solve this problem by migrating both personal and shared role accounts to Exchange Online (ExOL), which has a quota limit of 100GB. However, if there is a reason that prevents you from migrating your account(s), then an imap-archive account may be suitable.
For migration advice see Migration to Exchange Online. If after considering migration you still believe you need an imap-archive account, or need help with an existing account, please contact the IT Helpdesk
How imap-archive works
The imap-archive is an IMAP server, which allows you to store mail folders the same way they are stored on Hermes. In most mail programs you would simply see it as a second set of folders alongside your Hermes folders. Although you will see an INBOX folder no mail is delivered to this folder. You can usually move mail simply by dragging it from one account to the other.
You log in to an imap-archive account with your CRSid and engineering password. If you wish to have a shared imap-archive account to go alongside a shared Hermes role account you will also need to speak to the IT Helpdesk in order set an engineering password for it.
We will always offer assistance in setting these accounts up, and exact settings will depend on your email program, but for reference:
Your Name and Email address settings, and the settings for outgoing mail (SMTP) should be set exactly the same as for your Hermes account.
You should configure the incoming mail to use IMAP, with the following settings:
- Incoming Server: imap-archive.eng.cam.ac.uk
- Username: your CRSid or role account id
- Port: 993
- Security: SSL enabled
- Authentication: Normal password
Please contact the IT Helpdesk if you need assistance.